CodeLoom CRMSaaS • CRM • Product Development

CodeLoom CRM

Business Operations & Client Management

Project Overview

A centralized business management and CRM platform designed for agencies and service-based organizations to streamline client management, project tracking, invoicing, support systems, and team collaboration. The platform emphasizes workflow automation, scalability, and secure business operations.

Key Highlights & Impact

  • Configured 10+ business modules including invoicing, tickets, and team rosters.
  • Implemented 3 separate role-based portals for clients, members, and administrators.
  • Developed and documented 35+ fully secure client management REST APIs.
  • Automated 25+ system and mail workflows via background queue pipelines.

Technologies Used

Next.jsNode.jsExpress.jsPostgreSQLMongoDBRedisDockerKubernetesAWSPrometheusGrafanaJWTSystem DesignHLDLLD