SaaS • CRM • Product DevelopmentCodeLoom CRM
Business Operations & Client ManagementProject Overview
A centralized business management and CRM platform designed for agencies and service-based organizations to streamline client management, project tracking, invoicing, support systems, and team collaboration. The platform emphasizes workflow automation, scalability, and secure business operations.
Key Highlights & Impact
- Configured 10+ business modules including invoicing, tickets, and team rosters.
- Implemented 3 separate role-based portals for clients, members, and administrators.
- Developed and documented 35+ fully secure client management REST APIs.
- Automated 25+ system and mail workflows via background queue pipelines.
Technologies Used
Next.jsNode.jsExpress.jsPostgreSQLMongoDBRedisDockerKubernetesAWSPrometheusGrafanaJWTSystem DesignHLDLLD